• DecisvEdge with Five9 cloud-based contact center platform to meet CX demand

DecisivEdge Partners with Five9 to Meet Growing Demand for Optimized Cloud-Based Contact Center Solutions

August 9th, 2022|

DOWNLOAD PDF Newark, Delaware (August 8, 2022) – DecisivEdge today announced its partnership with Five9 to help businesses transform their contact center operations by providing cutting-edge and fully optimized technologies that not only elevate the customer and agent experience, but simplify and modernize, to reimagine customer engagement.  The Five9 platform facilitates billions of call minutes annually and provides digital engagement, analytics, workflow automation, workforce optimization, and practical AI to create more human customer experiences, engage and empower contact center agents, and deliver tangible business results. DecisivEdge is a global business consulting and technology services firm with a broad range of integrated [...]

HVAC Finance Leader, Microf, Deploys DecisivEdge’s Lending and Leasing as a Service (LLaaS)

December 17th, 2018|

  Newark, Delaware (December 14, 2018) – Microf, a leading HVAC lender has successfully upgraded its lease origination, servicing and collections platform to Lending and [...]

DecisivEdge™ Named a Delaware Top Workplace for Second Straight Year

August 30th, 2018|Tags: |

Newark, Delaware (August 27, 2018) – DecisivEdge, LLC, a leading business consulting and technology services company, has been recognized as a 2018 Top Workplace by [...]

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